The Confrontation of the Counsellor and the Client as a Phenomenon of Social Expectations

Аннотация

The focus is on the confrontation technique as a universal tool of frustration of everyday expectations of the client in psychological counselling. The review of typical difficulties and complex situations in counselling is made. The ways to overcome and prevent the violations in the work with clients’ expectations are offered. The clash of expectations of the clients and the counsellor is tackled. The basic professional needs of counsellors, the needs of clients, as well as the ways of their adequate and inadequate satisfaction are considered as the source of expectations. The paper offers the typology of confrontations and challenging situations of psychological counselling, as well as the typology of clients and counsellors with respect to their mutual expectations and the expectations of counselling process that influence the efficiency and constructiveness/destructiveness of the interaction.